JW Marriott Hotel Harbin River North

2 Days in Harbin

Excellent hotel, room and service from de people.

− Was a disapointed point to know that the hotel do not a good bar. Has an excellent executive room, but is not a good bar we can spent a good time with friends or family after a long day of vacation or working.

A very pleasant stay

Good range for all taste.

− Need more English speaking staff though must admit people are very patient with non Chinese speaking clients.

All in, JW Marriott hotel experience was very good

excellent breakfast and room arrangement

− Gym cooling system and lack of water/towels availability in the morning

It was great

The cleanliness, facilities

− The room temperature was too warm at night. Probably due to the heater. But staff was helpful to provide us with portable aicon to help rectify the issue.

One of the Best Hotel Stays in years

If I could give the JW Marriott Staff a 20, I would. In addition to the normally high-quality service provided by Marriott, the staff was beyond excellent--from the front desk to the concierge to the staff throughout the hotel. They kept a special eye on us to make sure we were taken care of (we were the only non-Asians we saw there). We had such a fun evening with their free dumpling-making session on Chinese New Year, followed by a free Chinese New Year dinner and entertainment. They all made us feel at home. Although not located in a downtown area, the hotel is close to some of the more popular venues which are the reason folks come to Haerbin during the Ice and Snow Festival. The hotel offers a free shuttle several times a day to the Ice and Snow World, the Snow Sculpture World, the Siberian Tiger Park, and St Sophie's Church (which is the downtown area). A taxi back from each venue is less than 50 RMB (7 USD). As always, the Marriott breakfast buffet didn't disappoint with a plethora of food and drink offerings. I did want to mention one thing for which I commend the hotel staff. I stupidly left my phone in the taxi one evening and implored their help. They pulled their camera tapes, found the number of the taxi, called the taxi cab company and arranged to have the driver return the phone to me---an invaluable service since the phone contained my Chinese Sim card and I had 3 weeks left to go in China.

− I know the temperatures are below 0 F but it was quite warm in the room and we couldn't lower the temperature. This was partially due to the heated floors in the bathroom and vestibule area, which was a nice touch. The internet--connectivity and speed---needs work, but, hey, this is China and not unexpected.

Exceptional

El hotel es un top del lugar, las habitaciones son de lujo y la vista al río espectacular

Pleasant

Das Zimmer war sehr schön.

− Mir wurde eine Kaution für die Übernachtung vom Hotelpersonal von meinem Konto bei Ankunft abgebucht und ich habe das Geld immer noch nicht zurück erhalten (Stand nach circa 4 Wochen) ! Katastrophe. Nie wieder! Und Booking.com hilft nicht weiter, antworten nur über Ki.

下次不会再来了

− 室内温度已经在28度的情况下，从前台得知中央空调还没有开启，体感非常差

Nice

Very good